ComfyGo Mobility
ComfyGo IQ-8000 Portable Electric Power Wheelchair | Lightweight & Foldable
ComfyGo IQ-8000 Portable Electric Power Wheelchair | Lightweight & Foldable
SKU: IQ-8000
- Regular price
- Price: $1,599.99
- Regular price
- List Price: $1,899.00
- Sale price
- Price: $1,599.99
- Unit price
- per
FREE SHIPPING. NO SALES TAX.
In stock
Couldn't load pickup availability
Why buy from us?
Shipping Policy
Shipping Policy
Promobilitygear Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United States
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United States : Free Shipping On All Orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 3 business days, Monday to Friday.
- Last Order Time: 5.00 Pm
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 5-8 business days.
- Business Days: Shipments occur Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship with couriers based on pricing so this will change.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via info@ProMobilityGear.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer.
will cover the return shipping costs.
-
Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
Contact information
Return Policy
Return Policy
Scope and intent
This Return and Refund Policy applies to all purchases made through the promobilitygear.com website.
Contact Information
For questions about returns and refunds, please contact our customer service via:
- Email: info@ProMobilityGear.com
- Phone: +1 855 294-5647
- Address: 620 Bloomfield Ave, Bloomfield New Jersey 07003, United States
Return Window
Customers in United States have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
1. Return Notification: To initiate a return, contact our customer service at info@ProMobilityGear.com with your order number and a detailed reason for the return.
2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. promobilitygear.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 14 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to: 620 Bloomfield Ave, Bloomfield New Jersey 07003, United States
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
contact our customer service. Click Here
PRODUCT DESCRIPTION
ComfyGo IQ-8000 Remote Controlled Lightweight Electric Wheelchair
The ComfyGo IQ-8000 is an advanced, lightweight electric power wheelchair designed to make mobility easier and more comfortable. Crafted from durable aircraft-grade aluminum alloy, this portable power wheelchair is designed for those looking for a convenient and portable solution. Whether you’re navigating indoor spaces or exploring outdoor environments, the IQ-8000 offers smooth and effortless movement with its solid tires and powerful motors. With a sleek, collapsible design, this chair can be easily folded for storage or travel, making it the perfect solution for those on the go.
This electric wheelchair comes with an intuitive 360-degree joystick controller, providing full control over speed and direction. The optional remote control allows caregivers to assist with maneuvering the chair from a distance, up to 30 feet. The memory foam cushion with cooling gel inserts ensures you stay comfortable during long rides. Plus, its easy-to-fold mechanism fits into most car trunks, making travel and storage hassle-free. Whether for daily use or travel, the IQ-8000 offers unbeatable convenience, comfort, and style.
FEATURES
- Lightweight and Portable: The ComfyGo IQ-8000 weighs just 49 lbs without the battery, making it one of the lightest folding electric wheelchairs in its class. It’s designed for easy transport and fits into most car trunks for convenient travel.
- Durable Frame: Made from aircraft-grade aluminum alloy, this electric power wheelchair is built to last, providing long-term durability and corrosion resistance for everyday use.
- Comfortable Seating: Equipped with a memory foam cushion featuring cooling gel inserts, the IQ-8000 ensures a comfortable ride even during extended use. For added convenience, you can opt for a leather cushion and backrest, which are easy to clean and maintain.
- Effortless Folding: This collapsible power wheelchair easily folds up, making it a practical solution for users who need to transport their chair. Whether you're heading to the airport or storing it at home, the folding feature ensures convenience and space-saving.
- Remote Control Option: The remote controller offers added convenience, allowing for assisted maneuvering when needed of up to 30 feet, making it easier to assist users with mobility needs.
- Long Battery Life: The 12AH lithium-ion battery provides a range of up to 13 miles, while the optional 20AH battery extends the range to 19 miles. Both batteries are easy to charge and provide the power you need for longer trips.
ADDITIONAL INFORMATION
- Perfect for Travel: The IQ-8000 is airline-approved, making it a top choice for those who love to travel. Its lightweight folding design and compact size ensure that you can take it anywhere.
- Reclining Feature: The IQ-8000 offers an automatic reclining feature, making it easier to find a comfortable resting position. This option is perfect for users who want a more relaxed seating experience.
- Smooth Ride: Featuring intelligent electromagnetic brakes, the wheelchair offers smooth, responsive braking and improved safety, especially on inclines or uneven terrain.
- Customizable Options: Choose from different seat widths and cushion colors to personalize your wheelchair. With multiple color choices for the frame and cushion, you can create a look that suits your style.
WARRANTY
- 3-Year Warranty on the frame and motor.
- 1-Year Warranty on the battery and electronics.
- Optional ComfyGo Care and ComfyGo Care+ warranty packages provide extended coverage for up to 2-3 years.
The ComfyGo IQ-8000 combines the best of mobility aids with convenience, offering both comfort and practicality. This foldable electric wheelchair is ideal for both indoor and outdoor use, providing the freedom you need to go wherever life takes you.
Specifications
| Specification | Details |
|---|---|
| Weight (Without Battery) | 49 lbs (17.5" seat) / 52.9 lbs (20" seat) |
| Seat Width | 17.5" or 20" |
| Maximum User Weight | 330 lbs (non-reclining), 310 lbs (reclining) |
| Motor Power | 500W (2 x 250W motors) |
| Battery Options | 12AH (288WH) or 20AH (480WH) |
| Maximum Range | 12AH: Up to 13 miles; 20AH: Up to 19 miles |
| Charging Time | 6-8 hours |
| Speed | Adjustable, with a top speed of 4 mph |
| Frame Material | Aircraft-grade aluminum alloy |
| Tires | Solid 12” rear, 8” front |
| Reclining Feature | Optional with headrest |
Video
FAQ
1. Can I turn my wheelchair on or turn off with the remote control? |
| No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair. |
2. Does my wheelchair arrive fully assembled? |
| Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts. |
3.Can my wheelchair go on an airplane or cruise? |
| Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations. |
4. I’ve run out of battery. Can I push my chair? |
| Yes. The IQ-8000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode. |
5. Does my remote control come paired with my chair? |
| Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us 1 (844) 755-5055, info@comfygmobility.com, or use LET’S CHAT! feature on our website, https://www.comfygomobility.com |
6. Can I silence the beeping sound my wheelchair makes while reversing? |
| Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back. |
7. Does the armrest raise? |
| Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table |
8. How do I charge the battery? |
| The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet. |
9. Can I install my controller on either side of the wheelchair? |
| Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side. |
10. Does my wheelchair come with a warranty? |
| Yes, The IQ-8000 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty. |
11. Can I use my wheelchair on dirt and grass? |
| Yes. The IQ-8000 can traverse low grass and compacted dirt with ease. |
